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AHS corrects error that resulted in COVID-19 results not being delivered

Last Updated Oct 1, 2020 at 11:27 am MDT

FILE -- Specimens to be tested for COVID-19 are seen at LifeLabs after being logged upon receipt at the company's lab, in Surrey, B.C., on Thursday, March 26, 2020. THE CANADIAN PRESS/Darryl Dyck

EDMONTON (660 NEWS) – Alberta Health Services (AHS) is following up with people whose COVID-19 test results were not delivered by the automated text message or autodialer systems.

AHS said the error affected those awaiting test results from Sept. 10 to the 29.

Those whose results were impacted by this issue will receive a phone or text follow-up from AHS.

The error that caused this issue was identified and corrected on Tuesday and monitoring has confirmed it has not impacted any results since then.

It’s believed about 5,000 of the 224,000 test results from that time were affected by the error.