Loading articles...

Customers claim drive-thru employees are handing out too many face masks

Last Updated Jun 10, 2020 at 3:17 pm MDT

Packages of face masks on April 29, 2020. CITYNEWS/Tony Fera

CALGARY (660 NEWS) – Employees who work for fast food restaurants are being accused of handing out too many face masks to customers, possibly to get rid of them.

That allegation coming from Twitter Wednesday.

The employees are only supposed to hand out a bag of four masks per person and are only to give extras if requested for family and friends.

However, customers seem to be getting a full bag of 40 masks without asking for permission.


Alberta Health says they are talking with their partners to make sure everyone is clear on the rules when it comes to the masks.

“Alberta is the only province in Canada providing free, non-medical masks to its residents. We know that mistakes can occasionally happen as the masks are distributed, and we appreciate Albertans bringing any issues to our attention.”

“We have provided all restaurant partners with the same distribution instructions and we hope these instructions are being followed. We are talking with all partners on an ongoing basis to address questions and concerns as they arise.”

McDonald’s, A&W and Tim Horton’s have teamed up alongside the province where they will distribute free single-use face coverings starting on Monday.