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Kerby Centre opens hotline for seniors without internet

Last Updated Mar 26, 2020 at 10:58 am MDT

A shot of the outside of the Kerby Centre in downtown Calgary. (CREDIT: @KerbyCentre, Twitter)

CALGARY (660 NEWS) – There’s another way for Calgary seniors to reach out during the pandemic thanks to the Kerby Centre.

On Thursday, the centre announced its launching a COVID-19 information hotline for those who don’t use the internet.

“There is a reliance on digital resources that has only increased during this crisis, but one in three seniors do not use the internet at all,” said CEO of the Kerby Centre Larry Mathieson. “It is vital to continue to offer services by phone when we cannot do so in person.”

The new hotline will run from 8 a.m. to 4 p.m. Monday to Friday through the Centre’s mainline at (403) 265-0661.

Those who phone the hotline can receive information on food security, emergency shelter, prescription and grocery delivery, and emergency financial supports.

The service will also have information on senior-specific services including stores that offer seniors’ shopping hours.
“By expanding our Information Resources department with additional staff, we are offering a central point for seniors to get reliable information on resources during the pandemic,” said Mathieson.

While the Kerby Centre is closed to the public, staff are working in outreach programs such as grocery and prescription delivery, support to Adult Day Program clients, and tax filing by drop-off.