Loading articles...

Costco working to address surge in business

Last Updated Mar 18, 2020 at 6:25 pm MDT

FILE - In this Aug. 30, 2019, file photo shoppers wait in line to get two cases of bottled water at the Costco store in Altamonte Springs, Fla. On Friday, Sept. 13, the Commerce Department releases U.S. retail sales data for August. (Joe Burbank/Orlando Sentinel via AP, File)

CALGARY (660 NEWS) — It’s no surprise that if you’ve been to Costco in the last few weeks, it has been incredibly busy.

People have been flocking to the store to stock up on supplies, even toilet paper, as they prepare for that they believe will be the worst of the COVID-19 pandemic.

Costco says they’re working to address that surge in business.

READ MORE: Financial support on the way for Albertans as COVID-19 cases reach 119

President and CEO Craig Jelinek says they are working to control the number of people in the warehouse, as well have asked members and employees to practice social distancing.

Some have even shared posts on social media, showing wooden pallets being used to help people form orderly lines outside the store, while also keeping everyone a few feet apart.

Jelinek says that on top of that, they have reduced some services in their warehouses, increased protocols in sanitizing surfaces that include shopping carts, merchandise shelves, as well as front end belts and registers.

Limits have also been implemented on certain items to help ensure more widespread access to customers.

On top of that, buyers and suppliers are working harder than ever to ensure in-demand products are available.