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Waiting days to get tested for COVID-19

Last Updated Mar 18, 2020 at 9:54 am MDT

This undated electron microscope image made available by the U.S. National Institutes of Health in February 2020 shows the Novel Coronavirus SARS-CoV-2, yellow, emerging from the surface of cells, blue/pink, cultured in the lab. Also known as 2019-nCoV, the virus causes COVID-19. THE CANADIAN PRESS/AP, NIAID-RML

Kylie Caouette hasn't been able to get through to Health Link since her initial call

CALGARY (660 NEWS) — A Calgary-area woman is frustrated as she waits to hear back about where and when she can be tested for coronavirus.

The woman from Airdrie got back from Mexico a few weeks ago and at first, wasn’t exhibiting symptoms, so she didn’t self-isolate.

It wasn’t until about five days later she developed a sore throat and chest congestion.

She reached out to Health Link in the middle of the night Sunday.

“I did get through to a nurse, and he asked if I’d done the self-assessment. I said yes, that’s why I was calling. I told him I had travelled abroad, and he said, okay, you need to be tested.”

She was told to expect a call within 24 hours to set up that test but hadn’t heard back after two days.

She said some of her co-workers have developed symptoms, and they’re struggling with whether they should self-isolate or go to work.

She’s not worried about her health, but about making someone else ill who has a weaker immune system.